Please login/register to apply for this job.

6 Dec 2022

Full-Time Onboarding Assistant

Spoton Connections – Posted by luSpotonconnections Malta

Job Description

The onboarding assistant will be responsible for liaising with the customer during the onboarding process, from initial customer application to customer onboarding, ensuring compliance requirements are obtained.

  • Customer point of contact for the onboarding process.
  • Initial review of the application to assess if the customer meets the onboarding criteria.
  • Managing email exchanges with customers opening an account.
  • Initial review of documentation from the customers.
  • Liaising with the Compliance team.
  • Chasing non-responding customers in a timely fashion.
  • Ensure the customer status is updated within the CRM, following up with relevant people where required.
  • Create reports of the latest application status of the customers
  • Supporting other onboarding team members when required


The ideal candidate will have the following experience:

  • 1 year + background within banking, fintech or gaming (B2B) onboarding function
  • Knowledge of Jira highly preferred, Zendesk, or other CRM software
  • Knowledge of first-stage AML/KYC onboarding processes is desired
  • A desire to learn and grow within a company
  • Be organised and diligent
  • Be a team player
  • Excellent written EnglishApply: [email protected]

Find work as a freelancer

Revise Your C.V

Get your C.V and Cover Letter proof read or re-written Hire a professional through Spotlancer

Revise C.V
use coupon: MJSPOT and get a discount! service offered via Spotlancer

Work From Home

While waiting for a job offer why not check out

With Spotlancer you can offer your digital services online. Content writing, graphic design, web design are amongst the services you can offer and earn money working remotely.

Join NOW

How to Apply

Please login/register to apply for this job.

Job Categories: Skilled Labour. Job Types: Full-Time. Salaries: 20,000 - 40,000.


Apply for this Job