Full-Time IT Support
IT Support jobs in Malta
Our client is currently seeking an IT Support Engineer to join their team. Reporting directly to the Head of I.T, you will play a crucial role in maintaining and supporting the existing IT systems, while providing excellent technical assistance to all users within the corporate group. Your responsibilities will encompass a wide range of tasks, from ensuring the smooth operation of computer systems to coordinating with third-party vendors for procurement and hardware maintenance. Additionally, you will be actively involved in planning and implementing new IT solutions for both internal use and production purposes.
- Install and configure computer hardware, operating systems, and applications.
- Monitor and maintain computer systems and networks to ensure optimal performance and uptime.
- Provide hands-on support to staff and clients, assisting them with system setup and issue resolution.
- Troubleshoot and diagnose hardware and software faults, ensuring timely and effective problem-solving.
- Replace and repair hardware components as needed to maintain system integrity.
- Prepare and maintain procedural documentation and relevant reports to support the IT infrastructure.
- Assist in the rollout and integration of new applications across the organization.
- Facilitate the smooth onboarding and offboarding processes for users, ensuring seamless transitions.
- Collaborate closely with the team leader to ensure swift resolution of reported IT issues.
- Build strong working relationships with users, IT engineers, department managers, software developers, and HR.
- Conduct routine maintenance tasks to uphold the health of the IT infrastructure.
Skills & Experience:
- A Qualification or Diploma in IT with at least 1 year of experience working in an IT environment.
- Strong knowledge of Windows 10 and 11 operating systems
- Exceptional verbal and written communication skills in English, any other language will be considered a plus.
- Proficiency in Windows Servers 2016, 2019, and 2022.
- Familiarity with Microsoft Active Directory and Office 365 Cloud Services.
- General knowledge of Microsoft technologies.
If you are a collaborative team player, excellent problem solver and decision maker and possess the technical expertise highlighted above, we want to hear from you.
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