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27 Oct 2021

Full-Time FRENCH Speaking SELLER SUPPORT (REF 6283)

Spot On Connections – Posted by SpotOn Connections Limerick, Ireland

Job Description

On behalf of our client, we are looking for a French speaking Seller Support. This could be an excellent opportunity for you to boost your career or gain more experience!

Located along the Shannon river, Limerick is a large city boasting mild Summers and cold Winters. It is rich in culture, with attractions along the centre including the City Museum, King John’s Castle  as well as many examples of Georgian architecture along its centre. For those who enjoy the nightlife, the city is also supported by many nightclubs and pubs as well as national and international festivals!

Key Responsibilities:

  • Provide e-mail and phone support to our customers to the required standard which ensures a good balance between productivity and quality
  • Ability to liaise with other departments as necessary
  • Identify process improvement opportunities and raise them through the appropriate forum
  • Support customers directly on the ground at major events around the world
  • Any other tasks as required

Requirements:

  • French fluent speaker
  • Hungry to take on responsibility, excelling at following up providing updates proactively, and proposing process improvements whenever applicable​
  • Excellent interpersonal skills, being capable of empathizing, communicating, and resolving conflicts in an assertive way
  • Understanding scenarios, making decisions, and suggesting appropriate answers/solutions according to available resources
  • Learning and adapting to new technologies and tools
  • Capability to handle stressful situations while dealing with customers
  • Adaptable, flexible, approachable, and collaborative towards team goals and interests
  • Positive Attitude – A sense of humor and positive “make-it-work” attitude

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Job Categories: Media. Job Types: Full-Time.

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