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22 Feb 2023

Full-Time DUTCH SPEAKING CUSTOMER SERVICE AGENT

SpotOn Connections – Posted by Agustin Sliema

Job Description

Responsibilities;

  • Greet and communicate with customers in a warm and empathetic fashion.
  • Deliver a high level of customer service to customers via phone and email.
  • Provide explanations to customers about products / site / policies.
  • Keep up to date with new information / policies.
  • Build a trusting relationship with clients providing accurate information in a timely manner.
  • Understand, guide and support clients.
  • Collaborate with other departments where necessary.

Requirements;

  • A native or fluent Dutch speaker who can also speak / write English fluently..
  • Great communication skills
  • Proactive can do attitude.
  • Experience in a Customer Service related role would be an asset.
  • You enjoy learning and sharing your knowledge with others.
  • You are genuinely interested in the online sector and eager to learn more.
  • You take pride in giving support to people with empathy and show engagement in delivering excellent service.
  • An excellent listener.
  • A team player that can work independently.
  • A player from Monday to Friday between 08:00 – 17:00

Benefits;

  • Fruits
  • Coffee
  • Free parking spot in the building
  • Career progression
  • No experience needed

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Job Categories: Media. Job Types: Full-Time. Salaries: 20,000 - 40,000.

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